Privacy Policy

When you connect to our Web site, certain personal information is exchanged between your computer and our server. This exchange is necessary so that the data contained on our site can be correctly communicated to the computer equipment you are using. This personal information is kept by the Clinique solely for technical and statistical purposes related to the performance of our Web site.

The information concerned is as follows

• the domain name of your Internet service provider;
• your IP address;
• your browser (Explorer, Firefox, etc.);
• your operating system (Windows, Mac OS, etc.);
• the date and time of your visit;
• the Internet pages you visit.

The clinic does not store any cookies on a permanent basis. Only a temporary cookie is used during your visit to our site to improve the performance of certain features.

You can deactivate cookies via your web browser. However, this deactivation may have the effect of restricting certain functionalities of our website.

The personal information you voluntarily provide to us by e-mail or through the contact form on our Web site, such as your name and e-mail address, will be used only to enable clinic staff to respond to you or your request, and will not be retained.

All clinic employees have signed a confidentiality agreement.

If you have any questions about this policy, or if you have any complaints about non-compliance with it, please contact Dr Viken Amassian, Privacy Officer, in writing at chloe@passionsourire.com.

Passion Sourire Dental Clinic is required to collect personal information necessary for the provision of dental care through the Confidential Medical Questionnaire.

The confidential medical questionnaire is kept in your dental record, and your dental record is kept on digital media whose access is controlled by access codes.

Only medical staff will have access to your health information; administrative staff will only have access to the information they need to carry out their duties (billing, appointment scheduling, insurance transmission).

• The right to access your dental records in order to review them
• the right to rectify certain information
• the right to obtain a copy
• Right to withdraw your consent to the communication or use of information
• the right to restrict or refuse access
• Right to be informed if your information is communicated outside Quebec

If you wish to exercise any of your rights, or make a complaint, please send a written request to one of the two persons responsible for the protection of personal information, Dr Viken Amassian and/or Chloé Dupras at chloe@passionsourire.com.

Your dental record is kept for five years following the last entry or insertion in this record in accordance with the law and at the end of this period, it will be destroyed in such a way as to preserve its confidentiality.

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